Privacy policy

Privacy Policy – VickyFoodie

Effective Date: [25.08.2025]

VickyFoodie (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect the information you provide when using our mobile application (“App”) and related services for food, groceries, meat, vegetables, and fruits delivery.


1. Information We Collect

When you use VickyFoodie, we may collect the following types of information:

  • Personal Information:

    • Name

    • Phone Number

    • Email Address

    • Delivery Address

    • Payment details (processed securely through third-party payment gateways; we do not store your card details).

  • Non-Personal Information:

    • Device information (model, operating system, unique identifiers)

    • App usage statistics and logs

    • Location data (to provide accurate delivery services, if you allow location access).


2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your food, groceries, meat, and fruits orders.

  • To communicate with you regarding your orders, offers, and updates.

  • To improve our services, app performance, and customer experience.

  • To personalize offers and recommendations.

  • To comply with legal obligations.


3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

  • Delivery Partners & Vendors: To fulfill your orders (e.g., delivery address and contact details).

  • Service Providers: For payment processing, analytics, or customer support.

  • Legal Requirements: If required by law, regulation, or government request.


4. Data Security

We use industry-standard security practices to protect your information. However, no method of electronic storage or transmission is 100% secure, so we cannot guarantee absolute security.


5. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your account and data.

  • Opt out of marketing communications at any time.


6. Third-Party Services

Our app may use third-party services (such as payment gateways, Google Maps, or analytics tools). These third parties have their own privacy policies, and we recommend reviewing them.


7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If we learn we have collected such information, we will delete it promptly.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted in the app or on our website.


9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

📧 Email: vikkifoodie@gmail.com
📞 Phone: +91 81223 69738