Terms And Conditions

Terms and Conditions – VickyFoodie

Effective Date:25.08.2025

Welcome to VickyFoodie. By downloading, accessing, or using our mobile application (“App”), you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.


1. About Us

VickyFoodie is an online delivery platform that allows users to order food, groceries, meat, vegetables, and fruits conveniently from their mobile devices.

  • Company Name: VickyFoodie

  • Email: vikkifoodie@gmail.com

  • Phone: +91 81223 69738


2. Eligibility

By using this App, you confirm that:

  • You are at least 18 years old, or using the service under parental/guardian supervision.

  • You are legally capable of entering into binding contracts under applicable laws.


3. Services

  • We provide delivery services for food, groceries, meat, vegetables, and fruits through our partnered vendors and delivery agents.

  • Availability of products depends on vendor stock, delivery location, and serviceable areas.

  • Delivery times are estimates and may vary due to traffic, weather, or other factors beyond our control.


4. User Responsibilities

  • You agree to provide accurate information while registering or placing an order.

  • You shall not misuse the App for fraudulent, illegal, or unauthorized purposes.

  • You are responsible for maintaining confidentiality of your login credentials.


5. Pricing & Payments

  • All prices displayed on the App are inclusive of applicable taxes, unless otherwise stated.

  • Payments can be made through available digital payment methods or cash on delivery (if applicable).

  • We reserve the right to modify prices or add delivery charges at any time.


6. Cancellation & Refund Policy

  • Orders once placed may not be canceled once processed by the vendor.

  • Refunds will only be issued in cases of:

    • Non-delivery due to vendor/service issues.

    • Wrong or damaged items received.

  • Refund timelines depend on the payment provider (usually 5–7 working days).


7. Delivery Policy

  • Delivery is subject to location availability.

  • Customers must be available at the delivery address to receive their order.

  • Delays due to unforeseen circumstances will be communicated promptly.


8. Limitation of Liability

  • VickyFoodie acts as an aggregator between customers and vendors.

  • We are not liable for the quality, taste, or freshness of food or grocery items provided by vendors.

  • Our liability is limited to the maximum extent permitted under applicable laws.


9. Intellectual Property

  • All content, logos, designs, and materials on the App are owned by or licensed to VickyFoodie.

  • You may not copy, distribute, or misuse our intellectual property without permission.


10. Termination of Service

We may suspend or terminate your access to the App without prior notice if you breach these Terms and Conditions.


11. Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City/State].


12. Contact Us

For any queries, complaints, or support, please contact:

📧 Email: vikkifoodie@gmail.com
📞 Phone: +91 81223 69738